If you are not familiar with the term software maintenance, then all you need to know is that it refers to the modification of a software product after delivery, in order to rectify faults, or it can also be its up gradation in order to improve its performance and make it more effective. There can be many angles to look at software maintenance and support from. It can be from the point of view of fixing bugs in existing software, that is, the maintenance and repair of errors. Another aspect of maintenance is to make changes in accordance with the changes in technology and the changing requirements of the operating scenario. Maintenance can also mean providing assistance and support to end-users.
It is good to note that there are times when your company may handle post development services, like software maintenance and support, in-house. And then there are times you need to outsource software maintenance to free up your team for more immediate work. TechSpire maintenance and support teams are competent and qualified engineers concentrating solely on maintenance and support activities. Whether it is a software installation, daily service or product support or system upgrades and improvements, TechSpire team will be an efficient resource to help you maximize return on investment and improve your business processes as a whole.
The simple reason is firstly in order to provide continuity of service to users after the development and deployment of the service. You should know that unexpected failure of systems could be life threatening, for example in case of aviation industry. It is obvious that a system crash or a software problem can lead to loss of money for businesses in just a day. Secondly, changes in government and tax regulations, and technological or legal change requires upgrades of system software. Also the more user friendly a software is, and if it caters to all needs and requirements, there will be loyalty towards the software. These are basically some of the few reasons why software maintenance is necessary in an organization.
The software maintenance and support process can be described as follows; the first stage involves the implementation, which is involved with preparing the software itself (gathering requirements). Creating and designing the software, analysing and preparing for the problems that may be faced during configuration and the follow-up activities. The next phase is the analysis of the problem and modification, when the application of the software has been done. The maintenance programmer has to analyse, confirm and check the validity, propose a solution and obtain authorizations to apply the modifications. Then comes the acceptance of the modification, the process of modification also should be confirmed with the individual who submitted the request of modification. The last phase of the maintenance process is when software has to be retired and done away with. TechSpire provides all that has been mentioned above and even more.
The pace at which technology is changing, there will be a major impact on software maintenance. As software systems grow in size and complexity, their maintenance and evolution requires combined efforts of several software engineers.